Brand Integrity – Learn From Alessi & Avoid The Mistakes Of Mg

In terms of brand awareness, your money wouldfunctionally effective and manufactured to a high
probably be safe if you bet that more people werequality. They also frequently contain a certain ‘je
aware of MG than Alessi. So why then is the later anais c'est quai' that can cheer the soul, not in an
highly regarded and profitable organisation‘afluenza' manner, but because they have been
demonstrating European design flair and quality, whilecreated by people who wish to enrich the world with
the former spent years as an object of ridicule until itbeauty and compassion.
finally went to the wall a few years ago?The team behind Alessi are fiercely protective of their
It comes down to brand integrity and the fulfilment ofbrand and do not shamelessly throw the Alessi logo
the unwritten contract between customer andon anything that doesn't move in order to increase
manufacturer that ‘you continue to produce theprofits. The same cannot be said for some of those
great designs and I will continue to buy them andprestigious car manufacturers out there, who are in
promote them.'progressively diluting their brands. Alessi are also very
MG were one of the originators of the great Britishcareful about choosing their retailer network and
sports car and produced affordable designs thatconstantly monitor to make sure that their precious
offered a good helping of fun wrapped up in abrand is not being exploited. This allows their loyal
seductive little body. Dating back to the 1920's thiscustomers to continue to buy with confidence and
adventurous little company produced a series ofpromote the brand further.
designs that won the hearts of many a youngThere are many ways to damage brand integrity and
character on both sides of the Atlantic with a sense ofthe current infatuation with celebrity culture has
‘joi de vive'.created an intriguing twist to the theme.
The MG brand was still thought of affectionately byCelebrity endorsement is nothing new and clearly an
the motoring public in the main until the unwritteneffective marketing tool. Joe Public can purchase the
contract began to be terminally broken through theassociated product with a desire to obtain a small
1970's. By this time the ill-fated goliath of British Leylandpiece of the celebrity's lifestyle and associated
had swallowed up MG and this gem of a brandcaché. A good example of this effect is the
became a victim to the industrial insanity that wasdramatic increase in sales for Police sunglasses
inherent in the system.following their association with David Beckham.
The UK manufacturing sector of the 1970's was asHowever, there has been a recent trend for high
effective as a one legged long jumper. The once greatquality home ware manufacturers to produce designs
manufacturing base was poisoned with years of badthat have supposedly been created by celebrities. This
management, lack of investment, seditious unions andcould be a range of high quality kitchenwares by a
a general malaise from the majority of people involved.celebrity chef, or a range of designer bedding by a
The British car industry was the jewel in the crown ofpopular TV personality.
this sector of ineptness and the MG brand was leftThe problem is that these designs carry a premium
hapless and helpless.price tag and have more often than not had no more
A succession of designs followed that had thecontact from the celebrity than signing on the dotted
capability to sting like a butterfly and float like a bee.line to receive their 10% royalty payment on every
These designs possessed all the charm of your Greatitem.  To add the name of current celebrities to a
Aunt Millicent's yapping terrier and were just as likely toproduct for a premium price tag, without adding any
leave an annoying puddle. No amount of good will candiscernable improvement, seems at best shallow and
protect a company from such incompetence andat worst a rip-off.
customers began to reluctantly leave this cherishedA former ‘Changing Rooms' designer (and I use the
brand in a mass exodus.term loosely) recently quipped that he would be happy
Even the renowned German efficiency of a BMWto endorse anything, so long as he received a royalty
takeover wasn't enough to save what had eventuallypayment.
evolved into MG Rover. BMW decided to cut theirPeople are not stupid and the extra costs involved for
losses, jumping ship with the Mini brand and selling Landdesigns with no discernable advantage over the
Rover and Jaguar to Ford. The remaining designs andopposition are frequently left on the shelves, ready for
brands at MG Rover were as appealing as a mangythe sales to begin and prices slashed.
old cat with asthma and a bladder problem - and theIt is clear that the only people to benefit from this
company lasted barely as long. A Chinese companysituation are the celebrities that show a far greater
now owns the name and it remains to be seen if theyability for self-publicity than design talent.
understand the need for brand integrity.Thankfully, Alessi, Menu, Louis Poulsen, Design E etc
The Alessi and MG brands date back to a similar timehave not fallen into this trap and credit genuine new
period and with origins just as humble and innovative.design talent for their design ranges. This approach
However, Alessi have always remained true to theirfulfils the unwritten contact for the customer and
original ideals and honoured the unwritten contract withnourishes the new generations of designers for all to
their loyal customers. The Alessi brand is renownedenjoy.
for creating designs that are visually appealing,