| Periodically I love sharing coaching client results and | | | | Her body language, as she moves toward people, is |
| how they are doing with their approaches to | | | | like watching a racer come toward you. She projects |
| "changing" what is not working for them. For purposes | | | | an image of fast, big, powerful and "don't waste my |
| of telling her story, I will call her "Ginny". Imagine one of | | | | time". |
| the most dynamic, strong, confident and influential | | | | Ginny also brings a high amount of passion that is |
| women you have ever met and this is Ginny. | | | | interpreted as high emotion to meetings and |
| She is closing in on 50 years of age and is in the food | | | | conversations. |
| industry. To clarify, she is in the "fine dining" level of the | | | | Here is this very effective person charging around, |
| food industry. Ginny has 15 years of experience in | | | | appearing to give orders, too busy to really listen to |
| dealing with stars, athletes, news anchors, celebrities | | | | you, with a conversational pace of REALLY FAST |
| from all lifestyles, and she does it well. She can talk the | | | | and totally sure that what she is doing/speaking is right |
| small talk and keeps up with the latest news of the | | | | and all with high emotion. |
| trade. | | | | After six weeks of working together, Ginny had her |
| Ginny's staff has worked with her for the full 15 years | | | | influence back. In fact, people were not sure what |
| that she has been with this fine dining establishment, | | | | changed, but all of her direct reports commented on it. |
| where she holds the title of Vice President. Her title | | | | People asked her if she had lost weight or changed |
| should actually be VP of Everything. Ginny contacted | | | | her hair. Her boss now refers to her as "we" when |
| me for coaching because she felt that she had lost | | | | speaking in organizational and strategy meetings. |
| influence with the owner and that he treated her like a | | | | We worked together on the following:o 65% - 70% of |
| glorified administrative assistant. She wanted to be | | | | the world does not speak, move or gesture like she |
| clear about her position within the company and her | | | | doeso People need feedback, not just instructionso |
| standing with the owner. | | | | Passion and emotions are necessary to make a point, |
| We did a leadership and communication assessment | | | | not as a conversational habito Effectiveness comes in |
| to gather information and create a snapshot of her | | | | many packages and she needs to recognize that and |
| current strengths and talents. The assessment also | | | | support ito Being right only annoys, being effective |
| gives us information on how she communicates, | | | | means, you are aware and in rapport with those |
| motivates, what she values, how she operates, and | | | | around you |
| generally what is most important to her in how she | | | | Ginny also feels much better. She is less stressed and |
| leads. | | | | less righteous about things being done her way. Ginny |
| We discovered that Ginny has many strengths and | | | | recognizes now when she is in her "hard charging" |
| talents. We also discovered that she has some habits | | | | mode and uses it to create influence rather than |
| that could be contributing to her issues with her position | | | | people running in the other direction. She had to |
| in the company and in her relationship with the | | | | become aware and practices her awareness on a |
| restaurant owner. | | | | daily basis. It is not easy, but it is a simple and powerful |
| First of all, Ginny has little or no tolerance for people | | | | shift. |
| who think, speak or work more slowly than she does. | | | | Another result is that the restaurant owner now seeks |
| The problem with her lack of tolerance is that much of | | | | Ginny out and asks her opinion. By creating this |
| the world around her moves more slowly than she | | | | powerful shift for herself through coaching she realized |
| does. The habits that she developed over the years to | | | | that she has a choice. She can either be "right" or she |
| deal with each new added responsibility were to work | | | | can be "effective." Smart, success-seeking individuals |
| faster, harder and move at breakneck speed. | | | | want to know when they are not effective. Ginny now |
| Ginny's speech patterns, pacing and tone are fast. She | | | | knows her habits and chooses influence, confidence |
| speaks at an 800-900 words per minute with the | | | | and success each and every time. You can create |
| average speech patterns at 400 words per minute. | | | | your own powerful shift from being and feeling weak |
| She is racing through her conversations with people - | | | | and ineffective to being and feeling influential. You do |
| especially the people at work. | | | | have a choice. |
