Marketing Tips From The Legends - Coca-Cola And Starbucks Case Studies

Analysis of the histories of both Coca-Cola andpresentation! Every move must be calculated and well
Starbucks offer us commoners a treasure trove ofthough out.
tips for our own marketing and branding campaigns.8. Make a goal to make people happy, alongside
So, you area startup company, mom & pop job,whatever goals you may have.
and/or small business that cannot yet conceive of· The Starbucks experience was created to
Global domination? Here are 12 compiled tips from themake people happy. Drink a superior product in a
legends that took them from obscurity to near mythicalcomfortable setting. Recently the company has added
standings.wi-fi networks to stores. They also have free electrical
1. Begin any venture with in-depth market research andoutlets.
focus groups.· Coca-Cola has always driven their product
· Starbucks did intensive research on coffeeon the Americana Dream; a carefree image of good
semantics, preferences, and already successful coffeetimes. People associate product with that.
stores to determine their initial product.9. Convey a humanistic and selfless public image
· Dr. Pemberton based his introduction ofversus cold and corporate.
Coca-Cola on the absence of alcohol during Prohibition· Starbucks is a corporate giant but gives
in Atlanta. He filled the public's need for a tasty andmany charitable donations and heralds fair-trade.
"invigorating" drink within the confines of the law.10. Remain loyal to regional and cultural differences as
2. You must launch a totally original and quality concept,you market product. And target your differentiation
product, and/or service.based on localities.
· Coca-Cola introduced its original syrup as a· When Coca-Cola entered foreign markets,
nerve tonic in 1886 in an Atlanta pharmacy that tastedthey introduced exclusively regional products alongside
good and put a spark in the patron's step!their staples. For instance, in Peru they made a golden
· Starbucks went after the entire coffeesoda called Inca Cola, with added sweetness for the
experience, versus just a superior product.local market and a clear lychee soda in Thailand.
3. Spend money on advertising, if for nothing but brand11. Work with other companies on partnerships and
recognition.brand associations.
· Although immensely successful, Coke still puts· Starbucks has done many marketing blitzes,
out very stylized advertisements such as the Polarlike their exclusive partnership with United Airlines, that
Bear Ad Campaign of the 1990's.only serves Starbucks brand coffee. Starbucks also
4. Spend money on your brand "look" (logo) and dopartnered with Apple's I-Tunes to draw customers into
giveaways of useful tools to distributors.the stores.
· Coca-Cola's first distributor was pharmacists.· In the 1980's Coca-Cola heavily marketed
Early in the company history, they developed theassociations with sports such as FIFA, NBA, and
unique script that is still used today in the branding.Nascar.
They put this logo on various objects, such as12. Gather endorsements and testimonials, celebrities
pharmaceutical scales, to keep their brand foremost inDO sell!
the minds of the people who matter. This was· One of Coca-Cola's first advertisements was
considered a marketing expense.a celebrity endorsement from music hall star, Hilda
5. Make everything about your product unmistakableClark in era between 1893 and 1904. In the late 1980's
· Coca-Cola held a contest to create a uniquepop star Paula Abdul had a successful endorsement
bottle that the user would be able to "recognize in thedeal with Diet Coke.
dark". "The Root Glass Company of Terre Haute13. Follow the trends of the time in your product and/or
Indiana" won with their contour bottle design.service.
· Starbucks came up with their own· During the 1980's a fitness craze began to
terminology and products, like the famous Frappuccino,get America in shape Remember Sweatin to the
developed in 1995.Oldies' Richard Simmons and Jane Fonda workout
6. Maintain consistency of products and services.videos? Coke evolved the Diet Coke product to go
· Starbucks developed a standardized andwith this shift in the US mass mentality.
imitable business model and extensively trained their· When WWII began, Coca-Cola took that
employees on processes, products, company culture,opportunity to ensure that soldiers could have a Coke
and their brand of service.whenever they wanted one. This ended up introducing
· Wherever you go Coca-Cola Classic willCoke to a Global market and making it a tie that binds
taste the same!soldiers to their American life, thereby making it
7. Do not try to grow your company for its ownindispensable, like a family member.
sake.a. Focus on product and/or service quality and