Three secrets to bridal success

>thing,'" Gabriel and Co.'s Dominick Gabriel says of his
Looking for ways to inject new life into yourcompany's Bridal Sample Program, launched in January
all-important bridal business? Here are seven concepts,2008. Yet those same jewelers reconsidered after
from fresh technological offerings to sweetlythey saw how well the systems were working for
cost-efficient programs that let you expand your bridalother retailers, he says.
inventory without spending a fortune. 1. Build-it-yourselfGabriel and Co. offers eight different assortments of
If the recession taught jewelers one thing, it was thatits best-selling mountings, and also gives jewelers the
they need to wean themselves off of the habit ofoption to handpick their own mixes.
over-stocking inventory that does not move. Enter theBridal consumers do not complain about the look of
next generation of bridal ring-building programs, whichthe replicas--nor do they seem to mind the wait that
let jewelers and customers get exactly what theycomes with ordering either, as the majority of bridal is
want, minus the risk.custom ordered anyway, Gabriel says.
"Some people might not believe in it...but I think it's aOne word of advice Gabriel offers to retailers who
good add-on for your existing business," says Patcarry the samples: carry about 10 to 20 real sets of
Javaheri, president of Los Angeles-basedpopular engagement ring styles.
manufacturer Amden Jewelry."You know your market best and you need some live
Five years ago, the 35-year-old company got into thebecause you're always going to have the guy that
business of crafting the orders that come fromwants to get engaged that day," he says.
custom ring-building programs. Since then, the numberOvernight Mountings Vice President Matthew Roth
of existing programs has increased by roughly 20also sees jewelers' acceptance of
percent, Javaheri says.brass-and-glass-type programs growing.
As is the case for all technology, the functionality and"It has been an easier hurdle to overcome because
appearance of existing programs for the jewelryjewelers talk," Roth says. "Jewelers speak with
industry have improved at dizzying speeds.jewelers. Jewelers hear from one another that the
M. Geller, which launched version one of its Bridal Ringprogram is working."
Builder in 2004, is now on the third version, says Louis
Price, chief operating officer. Upgrades to the program3. Seize the celebrity endorsement
include changes to the layout and color schemes, andColored diamonds have been red-carpet regulars over
simplified search functions, all with the aim of makingthe past few years, but more recently, diamonds with
the program as user-friendly as possible.hue have been heading into happily-ever-after territory
"We all look at the competitive ball field," Price says inthanks to big-screen veterans and chart-topping
explaining why it was time for Bridal Ring Builder, part III.songbirds alike.
"We all look at the technology evolving in theJennifer Lopez famously kicked off the trend back in
competitive marketplace."2002, when actor Ben Affleck presentedher with a
2. Fake it 'til you make itpink diamond solitaire, says Robert May, executive
It's a stand-off: Retailers are hesitant to plunk downdirector of the Natural Color Diamond Association
cash to fill their display cases with diamond(NCDIA). The engagement may have gone belly-up,
engagement rings that are not sure sellers, andbut the allure of colored diamonds was set in
vendors have trouble securing the credit that enablesstone-and in photos.
them to supply entire showrooms on memo.This year, it lives on again, with a handful of celebrity
One solution comes via the growing number ofbrides-to-be-flashing colored diamond rings.
suppliers offering "brass-and-glass" inventoryprogramsLeading the list over the last few months is country
that allow retailers to purchase engagement ringcrooner Carrie Underwood, who has been flashing a
replicas made of metal alloy and cubic zirconia at aJohnathon Arndt-designed yellow diamond ring. Then
fraction of the cost of rings made of diamonds andthere is Heroes star Kristen Bell, who's been showing
precious metal. If your initial reaction is "not in my store,"off her 3-carat, natural fancy-colored brown diamond
you are not alone.ring designed by Neil Lane. Finally, there's supermodel
 Naomi Campbell, reportedly sporting a Van Cleef and
"We have a lot of customers that when weArpels black diamond ring.
introduced it, said 'This is not for me, I only sell the real